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<p>Our prices do not include duties, value-added taxes, or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed by their local customs office.&#xA0;</p><p>Please keep this in mind when shipping a gift item to a destination outside of the U.S. You may be contacted by your local carrier prior to delivery to settle outstanding duties, taxes, or fees.&#xA0;</p>

Our prices do not include duties, value-added taxes, or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed by their local customs office. Please keep this in mind when shipping a gift it

Who pays for duties and taxes?

SHIPPING, DELIVERY, & RETURNS

How do you ship?

Do you ship internationally, and if so, to which countries?

When will my order ship?

Why is my tracking number invalid?

Package Not Delivered / Lost

Can you ship to a PO box?

What is your online return policy?

Do you accept international returns?

How much does shipping cost?

What is your shipping policy?

Oversized Item Shipping Info

Can I return my item once it is opened?

Can I change/cancel my order?

Why was my payment method declined?

Do you have a brick and mortar store I can go to?

I saw the promotion was still active when I placed my order. Shouldn’t I get the gift?

How often do you restock?

ORDERS AND PAYMENTS

How Do I Join the Rewards Program?

What Can I Redeem My Points For?

How can I cancel my Membership?

Where can I check my reward points?

How Do I Redeem My Points?

How Can I Check My Points?

MEMBERSHIP

Who pays for duties and taxes?Updated 3 months ago